• At TLJ we appreciate that changing your hotels locking system can seem like a daunting prospect. We understand that the last thing you want is for your hotel to be out of action while a new system is being installed. To ensure that this is not the case we provide the full package, including:

    Commissioning

    • Replacement of each individual lock
    • Supply and fitting of batteries
    • Commissioning of the individual locks
    • Installing the computer software and allocating each lock with a unique ID reference. (Typically the room number)
    • Setting the software up to correlate to the hotels individual layout i.e. different floors and/or areas of the hotel
    • Providing staff with comprehensive training on how to issue cards
    • Training on the different cards and their individual access rights
    • How to access and utilise information from the audit log

    Our aim is to install and commission the system with the minimum amount of disruption possible. When we leave your staff will be fully trained on how to utilise the system to its full potential and we offer comprehensive after sales care. This includes 24/7 telephone assistance and remote PC assistance providing that your network will grant us access.

    Please note that all of our products are also available as a supply only product.

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